What to do if my KYC verification is rejected?

If your KYC verification fails or is rejected, you will receive a notification with the reason for rejection. You can then re-upload the required documents with the necessary corrections. If you're unsure about why your verification failed or need assistance with your KYC submission, you can always reach out to our support team at info@adda52.com.

Note: KYC verification is a one-time process, but we may occasionally require you to update your documents if there are changes to your account information or if there are regulatory updates.

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